Terms of service

Terms of Service

Last Updated: 13/01/2026

Welcome to Blend & Edit. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. Acceptance of Terms

By visiting our website and/or purchasing from us, you are engaging in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced here or available by hyperlink.

If you do not agree to these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or have permission from a parent/guardian to use our site and make purchases.

3. Products & Personalisation

We specialise in personalised gifts. By placing an order for a custom item, you confirm that:

You have reviewed and provided accurate personalisation details
You understand personalised items are made to order and may have slight variations
You have the rights to use any names, images, or content submitted for customisation

We reserve the right to refuse personalisation content that is offensive, copyrighted, or inappropriate.

4. Pricing & Payment

All prices are listed in [your currency] and may be updated at any time without notice.

By completing a purchase, you agree to provide accurate payment details. We reserve the right to refuse or cancel any order if fraud or unauthorised activity is suspected.

5. Shipping & Delivery

Delivery times are estimates and may vary due to production, postal delays, or external factors.

We are not responsible for delays caused by carriers or circumstances beyond our control.

6. Returns, Refunds & Exchanges

Our Return & Refund Policy forms part of these Terms and can be viewed

Personalised items are non-refundable except in cases of damage, defects, or errors on our part.

7. Order Cancellations

Orders for personalised items may only be cancelled within 1 hour of purchase. After production begins, cancellations may not be possible.

8. Accuracy of Information

We strive to ensure all product descriptions, images, and details on our website are accurate. However, occasional errors may occur.

We reserve the right to correct errors, update information, or change product details without prior notice.

9. Intellectual Property

All content on this website—including images, graphics, logos, designs, and text—is the property of Blend & Edit and protected by copyright law.

You may not copy, reproduce, distribute, or use our content without written permission.

10. Prohibited Uses

You agree not to use our website for:

Illegal or unauthorised purposes
Violating laws or regulations
Uploading viruses or harmful code
Harassing or abusing others
Interfering with security features of the site

We may terminate your access if these terms are violated.

11. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, policies, or actions of third-party sites.

Use these sites at your own risk.

12. Limitation of Liability

We are not liable for:

Any damages resulting from use of our website or products
Delays, service interruptions, or technical issues
Mistakes caused by user-provided personalisation details

Your use of our site is at your own risk.

13. Indemnification

You agree to indemnify and hold harmless Blend & Edit, its owners, and employees from any claims arising from your breach of these Terms or misuse of our services.