Frequently Asked Questions

Are your products physical or digital?

All artwork is delivered as a high-resolution digital file.
No physical item will be posted.

This allows you to print in any size you choose, either at home or through a professional print service.

How long does it take to receive my order?

All digital artwork is delivered within 5 hours of receiving your full details and photos.

You’ll receive your finished file via email, ready to download and print.

What information do you need from me?

This depends on the product, but generally:

• Clear photos (for portraits or memorial merges)
• Names and dates
• Any custom wording

Full instructions are listed on each product page.

What photo quality is best?

For the best results, please send:

• Clear, well-lit photos
• Original images (not screenshots if possible)
• Photos where faces are visible and not blurred

If you’re unsure, feel free to message before ordering 🤍

Can you merge photos where people were never photographed together?

Yes 🤍

Memorial merges are carefully created to bring loved ones together in a soft, respectful way — even if they were never in the same photograph.

Every merge is handled with care and attention to detail.

Can I request changes?

Yes. Minor adjustments can be made to ensure you’re happy with your design.

We want your keepsake to feel just right.

What size will my digital file be?

You will receive a high-resolution file suitable for printing in multiple sizes.

If you need a specific print size, just let us know when ordering.

Do you offer refunds?

Due to the personalised nature of digital artwork, refunds are not available once work has begun.

However, we always aim to make sure you’re happy with your final design.

How do I print my artwork?

You can:

• Print at home
• Use a local print shop
• Upload to an online UK print service

For memorial pieces and keepsakes, we recommend high-quality matte or fine art paper for the best finish.

I have a question that isn’t listed here.

Please get in touch 🤍

We’re always happy to help and guide you through creating your keepsake.

blendandeditimages@outlook.com

A Gentle Note

Memorial artwork is created with care, respect and understanding.
If your request is sensitive or emotional, please know that your memories are treated with compassion.